Frequently Asked Questions

The ETA (subclass 601) is an electronic visa that allows eligible passport holders to visit Australia for short stays. It covers both tourism and business visits of up to 3 months per entry. The ETA is linked electronically to your passport — there is no visa sticker or stamp. It is valid for 12 months from the date of issue and allows multiple entries.

The ETA is available to passport holders from eligible countries, including the United States, United Kingdom, Canada, Japan, South Korea, Singapore, Malaysia, and most European nations. If you are unsure whether you are eligible, start your application with us and we will confirm your eligibility immediately.

The Australia ETA is valid for 12 months from the date of issue, or until your passport expires — whichever comes first. During this period you can enter Australia multiple times, with each stay limited to 3 months.

Yes, the ETA is an electronic visa (subclass 601). However, unlike traditional visas, it is fully electronic and linked to your passport number. There is no physical sticker or stamp placed in your passport. Airlines and Australian Border Force verify your ETA electronically at check-in and on arrival.

No. The ETA does not permit you to work in Australia. It is only valid for tourism, visiting family and friends, or business visitor activities such as attending conferences, making business enquiries, or negotiating contracts. If you need to work in Australia, you will require a different visa.

Yes. Since the ETA is linked electronically to your passport number, you will need a new ETA if you receive a new passport — even if your previous ETA has not expired.

No. Unlike some travel documents, the Australia ETA allows multiple entries within the 12-month validity period. You do not need to apply again each time you visit, as long as your ETA is still valid and linked to your current passport.

The official Australian ETA app costs AUD $20 but requires a compatible smartphone, can have technical difficulties, and provides no personalised support. We charge a service fee for expert error review before submission, guaranteed delivery timing, and real human support — giving you peace of mind for an important trip.

No. Australia ETA Card is an independent private assistance service and is not affiliated with, endorsed by, or connected to the Australian Government or the Department of Home Affairs. The official ETA portal is eta.homeaffairs.gov.au.

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